How many of you set up “out of office” messages for those who send you e-mail while you’re, well, out of the office? I can’t deny their usefulness for providing people with immediate notification of your unavailability, but for some reason they annoy the heck out of me. I’m glad to know I’m not the

One of the unintended (and unwanted) side effects in the fight against spam is that while only 25% of all spam gets blocked by spam-killing software and blacklists, fully 35% of all legitimate e-mail is also blocked by these services. Now, two companies are focusing on that problem – their new programs will make sure

A little melodramatic? Maybe not. Consider this: to fight junk e-mail, we employ spam filters and other programs, that put the unwanted e-mail on a “black list.” Unfortunately, these black lists are preventing hundreds of thousands of legitimate e-mails from getting to us. I recently had the same problem — my ISP thought my

Last week, Earthlink mistakenly refused a large number of e-mails coming from various domains, thinking it was spam. This just happened to me — I regularly forward e-mail from my work address to home, and for the past two weeks Southwestern Bell refused the e-mail from my law firm domain name, thinking it was

When the U.S. Post office cannot deliver a letter to you, it returns the mail to the original sender, assuming a valid return address. But what about e-mail? This CNet article reports on how an ISP suspended a user’s Internet account, but continued to accumulate e-mail without notifying the user or the senders of the